IT-Outsourcing
Is IT a commodity service? We help to find a conclusive answer. With more than 20 years experiences in IT sourcing we provide sourcing advise including
- IT Service analysis
- Outsourcing types and services
- IT cost analysis
- IT systems benchmarking
- IT maturity (CMM level 5)
- Target costing
- Competitive bidding
- Provider evaluation
- Negotiation
- Contract management
- Transition management
- Systems migration
- Service level agreements
- Help Desk
- Service standards (ITIL)
- Mediation and escalation
- EXIT strategies
- IT Governance